1 Salesman must reply to customer within the stipulated time for the inquiry...
2 Salesman must reach the place within the stipulated time based on the appointment
3 All of the e-mails must be replied to customer within the stipulated time
4 Frequently visit & communicate with customer, and feedback the messages to the relevant dept.
5 Received the order, the leadtime must be replied to customer within the stipulated time
6 Contact logistic and assure the cargoes to be accepted safely timely
7 For the customer complaint, the relevant staff must solve the complaint in time and reply to customer